Before configuring the GCS software, the aircraft flight controller serial port must be configured correctly.
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Connect the GCS laptop directly to the flight controller via USB.
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Open Mission Planner (or equivalent), navigate to Config/Tuning → Full Parameter List.
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Configure SERIAL1 as follows:
Parameter Value SERIAL1_BAUD 57600 SERIAL1_PROTOCOL MAVLink2 SERIAL1_OPTIONS Hardware flow control enabled -
Reboot the flight controller.